We're sorry to hear that! If you're having issues redeeming your voucher, it might be due to one of the following reasons:
- You are trying to redeem your voucher from within the app. Please note that our vouchers can only be redeemed via our website, here: blinkist.com/friends.
- You are trying to redeem a voucher with an account that's already on a paid subscription: unfortunately, it's not possible to add a voucher to an existing subscription.
- You might have made a spelling mistake when entering the code. Make sure you copy-pasted the voucher code correctly, without leaving any spaces, before clicking on "apply code".
- The voucher code might have been applied already. Please try to log out and log back into your account to see if your status changes from "Basic" to "Premium".