Voucher redemption didn’t work. Stefanie February 21, 2019 20:58 Updated Follow Sorry to hear that. Please contact our Support Team directly and they'll be happy to look into it. Related articles My discount wasn’t applied. How do I redeem a voucher? I bought, can’t use / Subscription not recognized How do I redeem a discount code? I didn’t get an extra week for referring. Comments 0 comments Article is closed for comments.