Don't worry! You can reset your password in the following way:
iOS
- Open the app and tap on "Log in".
- Tap on "Forgot your password?".
- Enter your email address and tap on "Request new password" which sends you a password reset email.
- Locate the email in your inbox (remember to check your spam folder if it isn't there) and click on "Reset my password".
- Enter in your new password, and enter it a second time to confirm it.
- Click on "Reset password".
- You can now log in with your email address and new password.
Android
- Open the app and tap on "Log in".
- Select "Forgot password".
- Enter your email address and tap on "Request password", which sends you a password reset email.
- Locate the email in your inbox (remember to check your spam folder if it isn't there) and click on "Reset my password".
- Enter in your new password, and enter it a second time to confirm it.
- Click on "Reset password".
- You can now log in with your email address and new password.
Website
- Click on "Log in".
- Select "Forgot your password?".
- Enter your email address and click on "Reset password", which sends you a password reset email.
- Locate the email in your inbox (remember to check your spam folder if it isn't there) and click on "Reset my password".
- Enter in your new password, and enter it a second time to confirm it.
- Click on "Reset password".
- You can now log in with your email address and new password.
You can also request a new password by entering your email address directly here and by clicking on "Reset Password".