You couldn't find an answer to your question? Our Support Team is ready to assist you with any questions or concerns.
The best way to reach out to us is by sending us a message at [email protected].
Important notes:
Account Security: For account or subscription questions, please contact us from the email address registered to your Blinkist account. This helps us protect your personal information.
Response Times: As our community grows, we're receiving more requests than ever. While we strive to respond quickly, it may take a bit longer during busy periods. Thank you for your patience!
Why we don't offer phone support
We offer 24/7 support through FIN, our AI agent, which provides instant answers to common questions and issues via chat and email.
For more complex questions, our dedicated support team of friendly humans is available by email to provide personal assistance. Whether you’re troubleshooting a problem or need guidance using the Blinkist apps or website, we’re here to help.
We believe chat and email are the most effective ways to get support, rather than phone calls, because:
We frequently ask you to send us screenshots to help us see what you’re seeing.
We can provide you step-by-step guides as well as links to guide you in the right direction.
We want to ensure nothing gets lost along the way if we need to escalate your issue.
We can get to the bottom of your questions and investigate your account without putting you on hold.
We appreciate you being part of the Blinkist community and look forward to helping you get the most out of your learning journey.