You couldn't find an answer to your question? Our Support Team is ready to assist you with any questions or concerns. Here are the best ways to reach us:
💬 Live Chat
Log into your account at blinkist.com.
Click on Settings.
Click on the green chat bubble in the bottom right corner of the screen
Start chatting with us!
📧 Email Support
Send us a message at [email protected].
Important notes:
Account Security: For account or subscription questions, please contact us from the email address registered to your Blinkist account. This helps us protect your personal information.
Response Times: As our community grows, we're receiving more requests than ever. While we strive to respond quickly, it may take a bit longer during busy periods. Thank you for your patience!
Why we don't offer phone support
Our dedicated support team are real, friendly humans working from our Blinkist office here in Berlin, Germany. We love answering questions, solving problems, and guiding you through our apps and website, via email!
We truly believe it wouldn't be possible to provide the same effective assistance over the phone, because:
We frequently ask you to send us screenshots to help us see what you’re seeing.
We can provide you step-by-step guides as well as links to guide you in the right direction.
We want to ensure nothing gets lost along the way if we need to escalate your issue.
We can get to the bottom of your questions and investigate your account without putting you on hold.
We appreciate you being part of the Blinkist community and look forward to helping you get the most out of your learning journey.