Skip to main content
All CollectionsKnown Issues and UpdatesSubscription Issues
I was double-charged/I paid twice for my subscription.
I was double-charged/I paid twice for my subscription.
G
Written by Giuditta
Updated over a month ago

If you are seeing a double charge for a Blinkist subscription, this can be explained through one of the following scenarios:

  • You may have purchased both via your app store provider (iTunes or GooglePlay) and on our website: This can happen in the rare case when your in-app purchase isn't immediately recognized in the app, for example.

    How do I know if this is the case?
    You will see a different merchant on your bank statement or receipt for each charge: Apple/Blinkist or GooglePlay/Blinkist for an in-app purchase, and Blinks Labs for website purchases.

  • You may have purchased a second subscription using a different account email address: Any email address can only be used to create one Blinkist account. It's possible that you have started a second subscription while being logged in with a different email address, thus purchasing an individual subscription for each account.

    How do I know if this is the case?
    You have received a subscription confirmation to two different e-mail addresses, and/or you have Premium access when logging into the app with either email address.


Please get in touch with our Support Team via [email protected], so they can assist you further with this.

Did this answer your question?