Troubleshooting tips
Experiencing Issues with the app?
Experiencing issues with the website?
Playback keeps stopping on my Android device.
I bought, can’t use / Subscription not recognized
I was double-charged/I paid twice for my subscription.
Issues with 'Save your Purchase'?
My library reading history isn’t syncing.
I can't redeem my voucher code.
I didn’t get an extra week for referring.